Georges Younes
  • Advisory
  • Coaching
  • Mediation
  • Training

Everybody
wins.

Anyone can promise to settle a conflict.Turning it into an opportunity where all sides winis a different story. That's what I do.

Where do things stand? The first conversation is complimentary:let's see if we're a good fit.
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Approach

Nobody likes to lose.
Not an argument, not their nerve, not time, not money, not face, not people, not opportunities. And yet, when conflict goes unresolved, almost everyone loses.
Georges Younes

Most people avoid con­flict, give in, or try to win at all costs. All three roads lead to the same dead end: the conflict doesn't go away. It keeps sim­mer­ing in the back­ground, dis­guised as broken trust, a toxic atmos­phere, high turnover, burnt-out talent, stalled projects and deci­sions that never get made.

A strained busi­ness part­ner­ship, a leader stuck in con­stant crisis mode, a team that no longer feels con­nected to its work, a start-up or non-profit that has lost sight of its mission, even a family feud with no end in sight. This is where I work, right where things get del­icate: between people, within organ­isa­tions, and across systems, sectors and cultures.

One thing I know for sure: when someone loses, every­one loses. And nobody wins until every­body does. That is why I create the space where what goes unsaid gets said and what goes unseen comes to light, and I help every­one involved get better at han­dling con­flict. The way I do it: a delib­er­ate blend of con­flict man­age­ment and organ­isa­tional development.

Why this particular blend? Because companies, teams, projects and relationships rarely fail because of conflict, but because of how it is handled. And that is something we can shape, so that everybody wins:

  1. 1Straight talk, not rumours. We untangle what has become knotted and name openly what is holding things back, and where: between people just as much as in roles, struc­tures and pro­cesses.
  2. 2Solu­tions, not silos. When everyone helps shape the solu­tion, battle lines soften and walls come down. And what every­one has shaped together, every­one stands behind.
  3. 3Fire­works, not wild­fires. Friction doesn't become a blaze but growth that lasts, rooted in your culture, your struc­tures and your lead­er­ship.
Conflict is the clearest signal that change is needed, and the most powerful engine for making it happen.
Winning Personality

By your side.

Georges YounesGeorges Younes
15+ yearsof experience in and with academia, non-profits, and national and international institutions and organisations
5,000+ hoursof facilitation, mediation, consulting and coaching
DE · EN · FR · ARworking languages
On-site & Onlinein Austria and abroad, wherever you need me
"It's complicated." You have probably heard it more often than you'd like.

Complicated? Most of the time, it isn't. To be honest, we just never took the time to really understand it.
Complex? Far more often. And that is worth exploring.

Com­plex­ity is famil­iar ter­ri­tory for me. As a founder, leader, col­league and edu­ca­tor, I've seen first-hand what happens when con­flicts go unspo­ken, when appre­ci­ation and recog­ni­tion are missing, when needs go unmet. I know the damage it can do. That's why my work is grounded in dignity, centred on people, and honest, and why I'm not afraid to ques­tion lead­er­ship styles, team dynam­ics, work­place cul­tures, pro­cesses and structures.

Some­times every­thing gets so tangled that nothing moves anymore. That's when I step in as a mediator and get stuck con­flicts moving again: out of court, in con­fi­dence, and on every­one's side. As a registered mediator, I'm bound by confidentiality under the Austrian Civil Law Mediation Act. For me, it's more than a duty: it's a prin­ci­ple I hold in every role. I support every­one involved in reach­ing agree­ments that last, where all sides win. No court can do that.

And some­times, some­thing new wants to take shape. That's when I help you think it through, shape it and see it through, as a management consultant, lead­er­ship coach and organ­isa­tional devel­op­ment spe­cial­ist. Change, too, isn't com­pli­cated. It's complex: people, roles and habits start to move, and they rub against each other. But don't worry: I've learned to work with fric­tion. Friction can do two things: start a raging wild­fire, or set off an unfor­get­table fire­works display. I'm not big on wild­fires. But everyone loves fire­works, and fire­works I do well.

Education & Accreditations
Education
  • Master of Science, Conflict StudiesLondon School of Economics and Political Science (LSE)
  • Diploma of Advanced Studies, Organisational Development & ChangeBertha von Suttner University
  • MediationSigmund Freud University
Accreditations
  • Registered MediatorAustrian Ministry of Justice list of mediators (ZivMediatG)Member of the Austrian Federal Association for Mediation (ÖBM)
  • Certified Management Consultant — organisation, HR and commercial mediationLicensed under § 94 no. 74 Austrian Trade Act 1994 (GewO)Member of the UBIT professional group, Vienna Economic Chamber
  • Transformation ManagerTÜV Austria certified under ISO/IEC 17024
  • Agile CoachTÜV Austria certified under ISO/IEC 17024
Full profile
Winning Strategy

How all sides win.

From start-ups to global cor­po­ra­tions, from non-profits to family busi­nesses: no two cases are alike. They differ in scope, goals, com­plex­ity and urgency, and above all in the people involved. Off‑the‑shelf solu­tions rarely survive con­flict and change. Tailored ones do.

Whether it's a lead­er­ship team that talks about each other instead of to each other, a team where nobody says what they really think, or a family that can no longer sit at the same table for the hol­idays: my goal is always the same. To turn a sit­ua­tion that is wearing every­one down into one every­one can live with again.

Georges Younes im Coachinggespräch

Management Consulting

Organisational development & change Management Consulting

Let's be honestConflict doesn't just cost money. It costs countless missed opportunities. Time to put them to use.

A lead­er­ship change, a restruc­tur­ing, a new direc­tion. On paper, every­thing looks clear-cut, and yet things stall. Change rarely fails because of the strat­egy. Far more often, it fails because of the unre­solved tensions beneath it.

I start where it really counts: culture, struc­tures, and above all, unspo­ken con­flicts. I help organ­isa­tions, com­pa­nies and ini­tia­tives recon­nect with why they exist. That way, change doesn't become a breaking point, but a source of real resilience.

What we work on

  • Change & transformationChange processes, restructuring, agile and less hierarchical organisations
  • Handovers & successionBusiness succession, leadership transitions, next-generation leadership
  • Mergers & partnershipsMergers & acquisitions, post-merger integration, bringing cultures together
  • Organisational cultureTrust, collaboration, how you handle mistakes and celebrate success
  • Strategy & purposeMission, vision, purpose, strategic direction
  • Conflict managementConflict analysis, diagnosis, building an in-house conflict management system

What you gainClarityAn honest picture of where your organ­isa­tion stands, what holds it back and what carries it.Effec­tive­nessStruc­tures that hold, and teams pulling in the same direction again.Direc­tionA roadmap that takes every­one along, so change doesn’t stay on paper.

Leadership Coaching

For those in charge Leadership Coaching

Let's be honestHandling other people's mistakes with grace makes you a good leader. Handling your own makes you a great one.

Do you sense you're not quite the leader you want to be, or could be? Together, we explore how you handle con­flict and which lead­er­ship style truly fits you.

Stop putting off con­flicts, hard con­ver­sa­tions and uncom­fort­able deci­sions. Learn to read tension early and lead a team that enjoys coming to work, a team where your needs count too. So that in the end, every­one wins. Includ­ing you.

What we work on

  • Executive coachingOne-to-one support for leaders, short or long term
  • New in a leadership roleThe first 100 days, role clarity, presence
  • Next-generation leadershipHelping successors step confidently into their role
  • Leadership team coachingA shared identity as a leadership team
  • Conflict competenceHandling difficult conversations with confidence, spotting tension early
  • Leading through crisis & changeProviding stability, servant leadership

What you gainSelf-aware­nessYou know how you react in con­flict, and why.Com­po­sureCon­fi­dent responses to exactly the sit­ua­tions you find hardest.ImpactLead­er­ship your team can feel, session by session.

Mediation

Beyond the courtroom Mediation

Let's be honestA court decides for you. In mediation, you decide. And usually faster and cheaper, too.

Medi­ation is a con­fi­den­tial, omni­par­tial, forward-looking alter­na­tive to going to court. The parties work out solu­tions together and reach agree­ments that last and work for every­one.

It isn't about dwelling on the past, and it isn't arbi­tra­tion either. It's about making every­one a winner.

What we work on

  • Workplace mediationBoards, C-suite, departments, teams
  • Commercial mediationM&A, joint ventures, major projects, partnerships
  • Family businesses & shareholdersShareholder disputes, succession in family businesses
  • Organisations & institutionsNGOs, arts and culture, academia, the public sector
  • Family & neighbourhood mediationFamily, separation, divorce, neighbours
  • Intercultural mediationInternational, in German, English, French and Arabic

What you gainAgree­mentA solu­tion all sides have worked out them­selves, and there­fore stand behind.Self-deter­mi­na­tionYou decide, not a court. Confidential, faster and usually less costly.FutureBusi­ness and per­sonal rela­tion­ships that can carry on.

Fees. Per session (90 minutes)Private & family€250Businesses & organisations€390

Facilitation & Hosting

Encounters that matter Facilitation & Hosting

Let's be honestAnyone can work through an agenda. Holding the room when things heat up is the real work.

Some­times you need someone con­fi­dent at your side to hold the room at an impor­tant event. Sometimes you need someone to shape that event from the very first idea to the last item on the agenda. I do both.

I host con­fer­ences and events, facil­itate retreats and work­shops, and mod­er­ate dif­fi­cult con­ver­sa­tions, always with a trained eye for the dynam­ics in the room, and an ear for every voice: the loud, the quiet and the unheard.

What we work on

  • Conferences & panelsConferences, events, talks, panel discussions
  • Away days & retreatsStrategy away days, team development, leadership retreats
  • Change workshopsChange processes, retrospectives, resetting how you work together
  • Participation processesLarge groups, stakeholder dialogues
  • Difficult conversationsSensitive topics, with a mediator’s eye

What you gainFocusA process built squarely around your goal.Com­mit­mentDeci­sions every­one stands behind, because every­one had a say.ResultsClear deci­sions and next steps, on record before every­one heads home.

Keynotes & Training

Stage & classroom Keynotes & Training

Let's be honestAfter a good talk or workshop, everyone claps. After a great one, everyone does something differently.

Whether on stage or in the seminar room, it all comes down to the same con­vic­tion: conflicts are invi­ta­tions to the change that is needed. Those who learn to read them win, not just for them­selves, but for every­one. In my key­notes, I shake things up and shift the way we think about con­flict. In my work­shops, that insight becomes skill.

I teach at the inter­sec­tion of con­flict and peace studies, com­mu­ni­ca­tion and com­mu­nity build­ing, grounded in research and always close to prac­tice. Whether it's a tailored keynote, a workshop or a uni­ver­sity course, my aim is always the same: what I teach doesn't just stay in the room. It shapes how people see con­flict, how they relate to one another, argue and work together, long after I've left the stage or the classroom.

What we work on

  • "Why conflict is great news"
  • "Conflict as a signal for change"
  • "The art of arguing well"
  • "Anyone can be a mediator"
  • "Forgiveness can be learned"
  • and many more, always tailored: as a keynote, in-house training, workshop or university course

What you gainInsightAn idea that sticks and shifts mind­sets.SkillsTools people put to use that same day.ChangePeople and teams who see con­flict as an oppor­tu­nity from then on.

Winning Moves

Packages that win.

What works best is always tai­lo­red. Still, some formats have proven them­sel­ves so often that they have earned a name of their own. All good things come in fours: tried, tested, and a good way to see how I work.

Whi­che­ver you choose, it always starts the same way: a com­pli­men­tary con­ver­sa­tion about where you stand.

For leaders

Leadership Deep Dive

Inten­sive one-on-one coach­ing for people who want to become the leader their organ­isa­tion and their col­leagues need, and the one they want to be for them­selves. Not the role others expect of you, but your authen­tic lead­er­ship poten­tial, with every­thing that makes you who you are.

Not tougher. Steadier. And always true to your values.

  • In-depth assessments of how you lead and handle conflict
  • Focused coaching: one real scenario, explored in depth
  • Clear next steps between sessions
  • Three 90-minute sessions over up to two months
€1,200final price
When it's urgent

Conflict Rescue

Some con­flicts can't wait. A lead­er­ship duo that has fallen apart, a team about to split, a key project on the brink of stalling, a dynamic about to spiral. This is for the moments when fast, omni­par­tial inter­ven­tion decides whether a crack becomes a break, or a fresh start.

There within 72 hours. Before everyone loses.

  • On-site within 72 hours of first contact
  • A three-hour facilitated session with everyone involved
  • Omnipartial, confidential, focused on solutions
  • Clear next steps to de-escalate
  • If needed: one‑to‑one talks beforehand (add-on, billed by time)
€1,000final price
For teams & groups

Culture Camp

This is where we shape your team culture on purpose instead of leaving it to chance. We step out of the daily grind: creative, refresh­ing, bold. We say what usually goes unsaid, make room for other per­spec­tives, and figure out how we really want to work together. What you walk away with isn't a glossy brochure, but a living culture that still holds on Monday morning.

Culture happens anyway. Why not shape it?

  • Three facilitated half-days, tailored to your group, over up to six months
  • For groups of up to 12 people (larger groups at a surcharge)
  • Preparation, follow-up and check-ins included
  • Shared ground rules that hold up in everyday work
from €4,900final price
For organisations in transition

Journey

Guid­ance for organ­isa­tions that want or need to change, from the first con­ver­sa­tion until the change has taken hold in every­day work. I bring together organ­isa­tional devel­op­ment, coach­ing and con­flict work. We set clear anchor points and cel­ebrate the wins along the way.

We bring clarity to what stress makes unclear.

  • Scoping: goals, success criteria and a plan
  • Diagnosis: a clear picture, from visible processes to unwritten rules
  • Roadmap: priorities and milestones, agreed across all levels
  • Implementation: retreats, training, conflict resolution and coaching
  • Embedding: routines and conflict skills in-house, regular check-ins
Shaped together, quoted to fit
Bookable on its ownMediation per session (90 minutes)
Private & family€250
Businesses & organisations€390

How many sessions it takes, we'll work out together in the first conversation.

Which package fits you? Let's talk.

For non-profits and smaller requests, we'll find fair terms.

Winning Voices

People talk.

Markus Krivan
Leadership Coaching
“
In many open conversations and simulations, he confronted me with exactly the situations I find difficult, and deliberately pushed me to my limits.I came to Georges as I was preparing for my new leadership role.

In many open conversations and simulations, he confronted me with exactly the situations I find difficult, and deliberately pushed me to my limits. As a result, I now hold my line even in difficult conversations.

Thank you for all those hours, Georges. I can't recommend you highly enough.
Markus Krivan Head of Marketing, TZS First Austria
Rita Isiba
Management Consulting & Organisational Development
“
His ability to build lasting relationships and to moderate conflict constructively is exceptional.Between 2023 and 2025, our organisation went through a comprehensive leadership change and a process of organisational development and restructuring, which Georges Younes guided with professionalism, dedication and impact.

He led three strategy retreats for the entire organisation, one department retreat, two leadership retreats and over 20 individual consultations.

His ability to build lasting relationships and to moderate conflict constructively is exceptional. He fosters lasting trust, collaboration and solution-focused communication.

Working with him was a real asset to our organisation, and we recommend him without reservation.
Rita Isiba Stakeholder Affairs Leaderformer Managing Director, ZARA
Katja Schrank
Keynote
“
I have rarely seen anyone reach an audience so effectively.Georges and I met at an event where he gave an impressive talk. I have rarely seen anyone reach an audience so effectively.

Georges knows how to inspire people and take them along, with creative thinking, relevant insights and a strong stage presence. Since then, I have brought him in several times as a speaker for the PwC Fraud Forum as well as for events of the MANZ Rechtsakademie.

The feedback has always confirmed that I'm not alone in this view.
Katja Schrank Forensic Investigation Specialist

Contact: Everybody wins.

My promise

I can't promise that conflict will never land on your table again. Nobody can, not at the dinner table and not at the meeting table.But I can promise that nobody will leave the table a loser.I make sure everyone stays at the table until the unsaid is said and the unheard is heard. That's when the tables turn: conflict becomes opportunity, and in the end, everybody wins.

Let's talk. We'll take it from there.
Vienna, Austriahello@yona.consulting+43 660 70 979 02
Let's talk